Customer Service Representative Job at Insight Global, Marietta, GA

aXhDSTNOdjh2Tk9ITER6NzJiV1M0SHhxTVE9PQ==
  • Insight Global
  • Marietta, GA

Job Description

FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation

M-F (8-4pm)

6-month contract to hire

Required Skills & Experience

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

• At least 1 year of customer service experience

• 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment

• Strong customer service skills and the ability to satisfactorily resolve issues

• Solid ability to multitask with exceptional organizational skills

• Ability to thrive under pressure while delivering solutions that exceed customer expectations

Job Description:

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

Day to Day:

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

  • • Process changes or cancellations to delivery orders

Compensation:

$19.50/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Contract work, Work at office,

Similar Jobs

Accurate Personnel

Logistics Manager Job at Accurate Personnel

 ...Job Title: Logistics Manager Reports To: General Manager FLSA Status: Salary Exempt Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days... 

Midtown Capital Partners

Lead Engineer Commercial Office Building Job at Midtown Capital Partners

 ...and maintenance of the buildings mechanical, electrical, and plumbing (MEP) systems, as well as general facility maintenance. Develop, implement, and maintain a comprehensive preventive and predictive maintenance program, including task scheduling, routines, and performance... 

Invoke Staffing

Construction Superintendent Job at Invoke Staffing

 ...Commercial Construction Superintendent Location: Wilmington, NC Company: Invoke Staffing (on behalf of a Wilmington based client) Employment Type: Full-Time / On-Site About the Opportunity Invoke Staffing is seeking an experienced Construction Superintendent... 

Clayco

General Superintendent Job at Clayco

 ...With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient...  ...safety regulations. Ensures the implementation of an effective community relations plan for the site. Ensures required permits and licenses... 

Brightpath Associates LLC

Production Manager Job at Brightpath Associates LLC

 ...Job Description: We are currently seeking a Production Manager for our growing team! Responsibilities of Position: Coordinate production activities to ensure quality, capacity, customer satisfaction and financial goals are met. Specific responsibilities include:...