Job Description

Job Title: Logistics Manager

Reports To: General Manager

FLSA Status: Salary Exempt

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose:

The Logistics Manager provides functional guidance and oversight of operations, ensuring compliance with company policies, laws, and regulations. This role supports workflow planning, employee guidance, and the integration of operational functions at the site.

Key Responsibilities:

• Manage site transportation operations, ensuring workflow execution and functional integration.
• Implement and enforce Logistics Standard Operating Procedures (SOPs); train employees and report non-conformances.
• Process customer load requests, ensuring accurate rates and timely responses.
• Oversee dispatch agents, ensuring proper carrier selection, communication, and customer satisfaction.
• Serve as primary contact for carriers, proactively building and maintaining relationships.
• Maintain accurate documentation and reporting, including shipment tracking and carrier performance.
• Negotiate terms and rates with shippers and carriers as needed.
• Monitor carrier performance and collaborate to improve processes and services.
• Troubleshoot operational issues and step in during staff absences to maintain operations.
• Evaluate employee performance and develop team skills.
• Lead by example to maintain high customer service standards and positive workplace morale.
• Participate in meetings and be available for weekend, holiday, and extended hours as needed.
• On-call for emergencies and staffing concerns.
• Perform other duties as assigned.

Education and Experience:

• Bachelor’s degree or 5+ years of equivalent logistics/transportation experience.
• 2+ years in a manager/supervisor role within traffic, transportation, logistics, brokerage, or 3PL environments.
• Knowledge of DOT regulations, vehicle weight limits, and load specifications.
• Demonstrated leadership skills, including coaching, counseling, and conflict resolution.
• Ability to work flexible schedules, including graveyard shifts, weekends, and holidays.
• Strong organizational, time management, and stress management skills.

Computer Skills:

• Proficiency in Word, Excel, Outlook, and related applications.
• Experience with Transportation Management Systems (TMS) for load processing, shipment tracking, and quotes.
• Preferred experience with TruckMate, PC Miler, Fleetmatics, RoadNet.
• Strong analytical skills for data extraction, compilation, and reporting.

Reasoning and Communication Skills:

• Ability to interact effectively with all levels of management.
• Excellent written and verbal communication; bilingual is a plus.
• Capable of leading a diverse workforce.

Physical Demands:

• Lifting up to 10 lbs.
• Extended periods of sitting at a computer.
• Ability to climb stairs.

Work Environment:

• Distribution Center environment with varying temperatures.

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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