Job Description

At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.

At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.

Job description:

Workfront Sr. Implementation Consultant

100% Remote

Contract || Fulltime

About the role:

You are a strategic, client-facing Sr. Implementation Consultant focused on driving digital transformation through best-in-class work management solutions. Your primary mission is to ensure our top-tier enterprise clients achieve measurable business success through the strategic implementation of Adobe Workfront. You are an expert at assessing client needs, designing complex workflows, and configuring enterprise-level Workfront solutions. You thrive on increasing solution adoption, integrating Workfront across the full Adobe Experience Cloud ecosystem (AEM, AJO, etc.), and providing the change

management and process optimization guidance that delivers lasting business value.

What You’ll Do:

• Design and configure enterprise-level business process solutions using Adobe Workfront to achieve client business objectives.
• Align Workfront with other Adobe products within the content supply chain (e.g., Creative Cloud, Adobe Experience Manager, Campaign, Marketo, Target).
• Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems.
• Increase the adoption of Workfront by identifying and solving unidentified client problems, significantly enhancing business value.
• Create essential implementation artifacts, including project plans, design documents, templates, layouts, queues, custom forms, reports, and more.
• Deliver high-quality consulting services for Workfront implementation and go-live success.
• Serve as a business process workflow/configuration Subject Matter Expert (SME) for clients and internal stakeholders.
• Mentor, coach, and provide knowledge resources and escalation support for clients.
• Contribute to the continuous improvement of DEPT®'s product and implementation methodologies.
• Be willing and able to travel up to 20% (and occasionally up to $50%$ for specific engagements) to support client needs.

What You Bring:

• A bachelor’s degree and proven business consulting experience.
• 5+ years of experience as an onsite business process/management consultant, specifically with Adobe Workfront.
• Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, and other personalization tools.
• A proven track record of delivering end-to-end solutions for enterprise organizations (5,000+ employees).
• Experience in change management methodologies is highly preferred.
• Proven ability to develop and document business processes (documentation examples available upon request).
• High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended.
• Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs.
• Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation.
• Strong analytical skills to draw connections between disparate problems and solutions.
• The ability to work on multiple tasks and prioritize your personal workload effectively.
• Leadership skills to drive adoption over complexity and perfection.
• A strong desire to learn and teach others.

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