We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Job Title: STC Advocate Overview As an STC Advocate, youll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to multiple appointments daily, reviewing vehicles...
...Title: Sr Node JS Developer Duration 6+ Months Contract Job Type: Scottsdale, AZ (100%Remote) Rate ($Open) Requirements Job Summary: Hands-on experience with Spring, Hibernate, design patterns and coding standards for secured software development....
Senior Workday Payroll Analyst (Contract) - CONTRACT TO HIRE OPPORTUNITY!!! Chicago, IL | Hybrid (23 days onsite) We are hiring a Senior Workday Payroll Analyst to support payroll operations for a large corporate financial services organization headquartered in downtown...
...Programmer/Analyst with demonstrated experience in planning, implementing, and supporting large application software systems. ERP Systems Developer 3 must possess excellent business analysis and project management skills, and the ability to handle day to day management of...
...and make a liability determination. Understanding the law, deductive reasoning and a commonsense approach to construction and locating activities are needed when making an at fault determination. Facilitate open communication between client, locate contractors and...