Job Description

Role: UI/UX Designer

Location: Austin, TX - Onsite

Duration: `18 + Months

The User Experience and Design Team delivers software design across mobile, web, and desktop platforms. As a multi-disciplinary group—UX designers, visual designers, researchers, and content writers—we collaborate with business and technology partners to build best-in-class user experiences. We practice user-centered design to help clients achieve their financial goals.

Key Responsibilities

• Design Consulting
• Lead design reviews and guide design decisions.
• Create high-quality design solutions with cross-functional teams.
• Represent the UX brand and ensure a consistent design process.
• Approach design iteratively and embrace continuous improvement.
• Visualize concepts through sketches, diagrams, wireframes, and prototypes with clear documentation.
• Design Expertise & Execution
• Uphold high design standards and deliver expert-level work.
• Conduct core design activities, create deliverables, and perform design QA.
• Participate in user research and usability testing.
• Continuously refine design processes for greater efficiency and effectiveness.

Teamwork & Collaboration

• Work seamlessly with partners across the enterprise.
• Support and mentor UX team members.
• Listen to feedback strategically and adapt designs accordingly.
• Maintain a collaborative, open-minded, and mission-driven approach.
• Bring passion and enthusiasm for UX and user-centered thinking.

Empathy & Curiosity

• Understand and anticipate user needs through research and observation.
• Focus on innovation and continuous improvement.
• Stay current with design theory, tools, and industry best practices.

Why Your Work Matters

• You will directly support Registered Independent Advisors who depend on our tools to manage their business and clients' financial lives.
• Your research and design decisions will influence how users engage with products.
• You will balance functionality and complexity for a widely used platform.
• You will join a collaborative, learning-focused design team.

What You Bring

• 11+ years of interaction design experience for digital products.
• Experience designing for touch-based mobile interfaces (1+ year preferred).
• A strong online portfolio showcasing design thinking and process.
• Expertise in user-centered design methods: user research, flows, wireframes, usability testing, and annotated specifications.
• Experience working in Agile, iterative environments within multi-disciplinary teams.
• Strong self-management skills with the ability to own workstreams and schedules.
• Proficiency in Sketch, Figma, InVision, and other modern design tools.
• Experience leading design sessions with cross-functional teams.
• Strong relationship-building skills across teams and organizational levels.
• A positive attitude, adaptability, and solid work ethic in a project-oriented environment.

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