Job Description

Regional Property Manager

Position Overview

We are seeking an experienced Regional Portfolio Manager to provide leadership and oversight for a multi-community portfolio. This role is responsible for driving financial performance, ensuring operational excellence, and delivering an outstanding resident experience. The Regional Portfolio Manager will work closely with property teams to achieve budget goals, strengthen occupancy, and maintain high standards across all aspects of community operations.

Key Responsibilities

Operational Excellence

• Provide regular property visits and inspections to ensure communities are well-maintained, safe, and presented at the highest standard.
• Monitor maintenance operations, service requests, and turn processes to ensure timely completion and compliance with company standards.
• Ensure adherence to safety regulations and company policies across all sites.

Financial Performance

• Manage portfolio budgets and operating expenses, ensuring performance within approved targets.
• Review and approve invoices, expenses, and purchasing decisions in alignment with company guidelines.
• Oversee rent collection, delinquency control, and resident account management while ensuring compliance with legal requirements.

Sales & Marketing

• Support leasing teams to achieve occupancy goals and maintain competitive market positioning.
• Provide guidance on advertising, outreach, and resident engagement activities to drive renewals and retention.
• Monitor leasing performance and ensure company standards for customer service and closing ratios are consistently met.

Leadership & Team Development

• Recruit, hire, and develop on-site managers and staff, promoting career growth and strong team performance.
• Provide coaching, training, and mentoring to support skill development and career advancement.
• Conduct performance reviews and establish clear goals and expectations for each property team.

Administration & Compliance

• Ensure proper record-keeping, reporting, and compliance with company policies and industry regulations.
• Maintain accurate and timely submission of weekly, monthly, and quarterly reports.
• Partner with senior leadership to implement new initiatives and support special projects across the portfolio.

Collaboration & Communication

• Act as the primary liaison between property teams and corporate leadership.
• Partner with peers and directors to ensure consistency of standards and share best practices across the company.
• Support onboarding and mentoring for new Property Managers or recently promoted team members.

Qualifications

• A minimum of 4 years with proven success managing multiple multifamily properties in a Regional Property Manager role
• Strong knowledge of property operations, financial management, leasing strategies, and maintenance oversight
• Valid Driver's License Required
• Demonstrated ability to lead and motivate diverse teams
• Excellent communication, problem-solving, and organizational skills
• Ability to travel weekly to assigned communities
• Up to 50% travel required throughout designated portfolio

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