Job Description

As the first stylish, friendly face and voice of Windsor, our Receptionist sets the tone for a polished, welcoming experience. In this role, you’ll keep our office running smoothly by answering and routing calls with professionalism, greeting and guiding visitors, managing incoming and outgoing mail, and ensuring the flow of communication stays seamless. You’ll also partner with multiple departments to provide essential clerical and administrative support—helping our teams stay organized, connected, and ready to shine. This role is where style meets customer service.

Essential Job Functions

• Be the stylish, friendly voice of Windsor — screen calls, route them seamlessly, and handle messages with care
• Welcome and guide all visitors with a polished, on-brand first impression; manage our visitor log and direct guests to the right associates
• Provide high-touch administrative support to our Chief Operating Officer on a variety of tasks and projects
• Partner with Human Resources on clerical duties, background checks, and special projects to support our team experience
• Own the weekly open-market setup for vendors — ensuring everything is prepared and organized
• Reserves and prepares conference rooms for meetings and lunch meetings
• Coordinate travel requests with an eye for detail and the best possible deals
• Assists in sending and distributing faxes
• Types correspondence and works on projects upon request
• Sorts and distributes incoming mail and prepares mail for pick-up
• Updates Corporate Phone list and calendar

Key Qualifications & Requirements

• Minimum of 1-year experience required using multi-line.
• Basic computer knowledge Word, Excel, and Internet required
• Good oral and written communication skills and must be able to interact with all levels of management and supervision
• Maintain a professional and stylish appearance that reflects the company’s brand and within the Windsor Dress Code Policy.
• Shows up every day ready to shine — dependable, reliable, and always on time to support our team and guests
• Must be able to work independently
• Ability to prioritize assignments and multi task
• Bi-lingual Spanish and English a plus
• High School Diploma required

Physical/Environmental Demands and Overtime & Availability:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements (motions) of the wrists, hands, and/or fingers. Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.

WINDSOR EQUAL OPPORTUNITY EMPLOYER

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