Job Description

About the company

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing).

Role Purpose:

The Production Coordinator supports the full lifecycle of a purchase order—from placing orders, ensuring quality, on-time delivery, and managing production changes and communication. This is a hands-on role that requires daily collaboration with vendors and internal teams, strong attention to detail, and proactive problem-solving to keep production running smoothly. This individual embraces our in-person, on-site work culture and consistently demonstrates our company values of Ownership, Collaboration, and Respect.

Job Responsibilities:

• Create and issue purchase orders to overseas agents and maintain up-to-date shipment status in ERP/portal.
• Monitor production timelines–including new collection launches, backorders, hospitality orders—and follow up proactively to ensure lead times are met.
• Act as the daily point of contact for overseas agents to address production changes/issues, delays, and price changes, while serving as a liaison to internal departments.
• Manage and prioritize weekly payments, including deposits, balance payments upon shipment, and agent commissions, ensuring all deadlines are met.
• Review order acknowledgments to validate pricing, descriptions, and quantities, manage vendor price changes, and submit updates for management approval.
• Arrange air shipments/quotes and coordinate receiving details with the warehouse team.
• Review vendor-provided documentation (BOLs, packing lists, invoices) and enter container information into the ERP system.
• Review container QC reports, packaging, labeling, and RMA-related issues and communicate necessary actions to vendors.

Job Qualifications:

• Bachelor's degree is preferred
• 2+ years of experience in production coordinator or related field preferred
• Excellent communication and interpersonal skills
• Business written skills with strong attention to detail
• Ability to multi-task and prioritize different tasks to meet multiple deadlines
• Experience in the furniture manufacturing industry preferred
• Suggestion on solution with presented problems

As a Production Coordinator, you will be a key contributor to AHD production team. You will have the opportunity to work with a talented team of professionals and make a significant impact on the company's success.

What we can do for you:

• Play a pivotal role in our company’s transformation and growth
• Maintain work/life balance with day shift work schedules and no weekends, in a wholesale distribution business (no manufacturing)
• Align with a growing company that operates in the luxury market
• Provide training and career development opportunities
• Offer 3 weeks paid time off and 6 paid holidays per service year
• Enjoy a high-paced and collaborative work environment
• Receive up to 6% 401k employer contributions
• Participate in competitive benefits and incentivizing programs

Physical Requirements:

The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Compensation

Starting base pay: $23.00 - $26.00 per hour. Exact compensation may vary based on skills, experience, and location.

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