Job Description
Position Title: Part-time Registration Specialist
Location: 1900 N SUNRISE DR, USA, Saint Peter, MN, 56082
Base Pay: 17.64 - 25.53 / Hour
Description: Description - Responsibilities
- Greet patients and visitors in a prompt, courteous, and helpful manner.
- Register patients and verify patient demographics and up-date as indicated, including verification of billing information.
- Assist patients with ambulatory difficulties.
- Answer telephone and route as appropriate.
- Coordinate paper work and distributes necessary forms to various departments.
- Maintain work area and lobby in neat and orderly manner.
- Maintain confidentiality and privacy in matters relating to patient/family.
- Adhere to River's Edge Hospital & Clinic policies and procedures.
- Maintain levels of quality that meet or exceed customer expectations through process improvement and a team oriented approach.
- Work with other staff to ensure that departmental goals and objectives are met.
- Report accurately and timely to those who require information.
- Work Excellian Registration work queues as assigned.
- Initiate problem-solving and conflict resolution skills to foster effective work relationships with peers.
- Attend meetings as required.
- Provide good communication and works effectively with co-workers, other departments and staff to ensure departmental goals and objectives are met.
- Arrive and leave work on time.
- Perform work as assigned/required.
- Maintain current awareness of changes in departmental and River's Edge Hospital & Clinic procedures and events by reviewing routed and posted information.
- Schedule patients from Emergency Department requiring IV Therapy as needed.
- Departmental Responsibilities
- Maintain cash drawer.
- Other Duties
- Maintain working knowledge of facility fire and disaster plans, accurately and efficiently perform duties in the event of drills and related actual situations.
- Participate in facility committees and work teams as appropriate.
- Maintain confidentiality of patient, physician and employee information.
- Assist in the orientation and training of new employees and/or students.
- Complete special projects and perform other related duties, as assigned.
- Relationships
- Reports directly to the Registration Lead and the Patient Financial Services Manager.
Requirements: - High school graduate or GED.
- Prefer one year work experience, preferably in a medical office setting.
- Knowledge of medical terminology desirable.
- Experience with computers and other office equipment.
- Excellent skills in oral and written communication, including grammar, spelling, and use of punctuation.
- Ability to manage a complex work environment.
- Ability and willingness to exhibit behaviors consistent with principles for services excellence.
- Typing ability of 50 wpm.
- Ability to maintain effective relationships with patients, employees and the public.
- Ability to work with limited supervision while following directions given.
PIeb0feecbf19f-30492-38600771
Job Tags
Part time, Work experience placement, Work at office,