Job Description

Import & Production Specialist

Reports To: Director of Operations

Key Responsibilities

• Manage daily communication with overseas factories, freight forwarders, and logistics vendors.
• Obtain ocean freight rates and coordinate international shipments, including Customs clearance.
• Arrange product inspections prior to shipment and coordinate warehouse deliveries.
• Oversee import documentation, vendor payments, and Letters of Credit.
• Launch new and repeat production programs with overseas partners.
• Collaborate with internal teams to generate product Bills of Material and manage trim approvals.
• Oversee product testing, purchase order issuance, and vendor compliance.
• Partner with retail customers to coordinate orders, shipments, and invoicing.
• Maintain accurate records and ensure operational processes are efficient and compliant.

Required Skills & Experience

• Excel proficiency: Intermediate level; accurate and logical with numbers.
• Analytical mindset: Strong math and problem-solving skills for costing, freight, and tariff billing.
• Import/logistics experience: Familiarity with international shipments, Customs, freight forwarding, and vendor management.
• Production coordination: Experience managing overseas manufacturing, POs, and inspections.
• Retail communication: Comfortable working with large retailers and their order systems.
• Highly organized communicator: Strong written and verbal communication; adept at managing high email volumes and multiple priorities.
• Dependable and adaptable: Able to work under pressure with a results-driven attitude.

Why You’ll Love This Role

• High-impact position: Central to the success of the company’s supply chain operations.
• Established & stable organization: Join a long-standing, reputable business with continued growth.
• Global collaboration: Work with international factories, logistics partners, and major retailers.
• Process ownership: Influence key import, production, and fulfillment procedures.
• Career development: Opportunity to grow within a dynamic operations environment.

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