Job Description

Please note: We are only considering local candidates at this time.

****3rd-party agencies: if you have a suitable candidate, you may email the profile, but please do not call regarding this posting.****

The Financial Systems Support Analyst role will be responsible for providing technical and functional support for the Elite 3E financial management system and associated systems, including but not limited to time entry, cost recovery, notification and financial reporting. The role involves troubleshooting issues, ensuring system stability, performing routine maintenance and developing and executing ad hoc SQL queries.

System Support and Maintenance:

• Provide daily technical and functional support for the Elite 3E financial management system and associated systems;
• Troubleshoot and resolve issues related to system performance, configuration and functionality;

User Support:

• Assist users with system navigation, functionality, and troubleshooting;
• Respond to user inquiries and issues in a timely and professional manner

Data Management:

• Ensure data integrity and accuracy within the Elite 3e system and associated systems;
• Develop and execute ad hoc SQL queries for data analysis and reporting;
• Detect and correct cost recovery upload errors;

Skills:

• Strong technical skills, including system troubleshooting and problem-solving.
• Excellent communication skills, both verbal and written;
• Ability to work collaboratively with cross-functional teams;
• Strong organizational skills and attention to detail;
• Ability to manage multiple tasks and priorities in a fast-paced environment;

Education:

• Bachelor’s degree in Information Technology, Finance, or a related field;

Preferred Qualifications and Experience:

• 3+ of experience supporting Elite 3E financial management systems required;
• Experience with Microsoft SQL Server 2016 or higher, including querying and database management.
• XML experience preferred.
• Knowledge of legal industry financial practices;
• Familiarity with data integration and interface management.
• This position may require occasional after-hours work for system maintenance and issue support, need to be available as the firm operates on a near 24x7 basis.

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