Job Description

Education Program Coordinator at Boiron USA

Fully in Office 9am-5pm

Must be able to commute to Newtown Square, PA

What does Boiron Do?

For over 85 years, Boiron has been dedicated to providing families with the purest medicines made from the earth's best resources.

As a leader in the natural health and wellness space, Boiron offers solutions for common ailments such as cold, allergies, heartburn, muscle soreness and many more. You can find Boiron products in top retailers nationwide.

What would you be doing as a Education Program Coordinator?

The Education Program Coordinator supports the delivery of our homeopathic training programs by serving as the primary point of contact for students, prospective learners, faculty, and recruiting representatives. This role oversees the day-to-day operations, including student enrollment, scheduling, payment tracking, learning platform management, and communication. The ideal candidate is highly organized, detail oriented, proactive, and committed to delivering an excellent student experience from first inquiry through completion and certification.

But what does this role really do?

• Promote, coordinate, and schedule the teaching of homeopathy and program events for the North American division of the CEDH.
• Manage and track student’s enrollment from initial inquiry through onboarding.
• Track students progress throughout the program and follow up to support completion and exam readiness.
• Maintain operational duties including finance, bookkeeping, and budget proposals.
• Respond promptly to questions about enrollment, program requirements, timelines, and policies.
• Upload and enroll students into LMS platform.
• Monitor participant engagement, troubleshoot access issues, and ensure course materials are up to date.
• Generate LMS-based progress reports as needed.
• Communicate with corporate headquarters to align educational efforts pertaining to CEDH.
• Use sales techniques and skills to influence medical providers to register for CEDH training.
• Responsible for leading projects with digital team. Projects include web site updates, on-demand trainings, and digital marketing strategies.
• Identify key opinion leaders and take active role in their development.
• Partner with design team to review marketing materials and educational tools that promote education training.
• Participate in professional shows and attend weekend trainings to facilitate professional relationships.
• Coordinate with medical consultants and instructors for teaching events and meetings at various locations, such as workshops and practical introduction presentations.
• Act as customer service support for students.
• Administrative duties to include data entry and monthly reporting.
• Communicate to the medical team proper plan of action for doctor inquiries, registrations, and trainings.
• Train medical consultants on education division.
• Conduct student surveys and act based on results.
• Oversee digital presence on social media platforms including Twitter, Facebook, Instagram and LinkedIn by posting updates as it pertains to the education division.
• Assist in the coordination of annual faculty meeting.
• Other duties as assigned

You would be a great fit if you have the following...

• BA/BS in Education, Business Administration, or equivalent experience preferred.
• 2-3 years of experience in administration, or program coordination.
• Computer Proficiency – experienced with developing and presenting data in spreadsheets and word processing (MS Excel, Word, and PowerPoint)
• Strong written and verbal communication skills.
• High attention to detail, ability to multitask, and expertise in managing multiple projects under tight deadlines.
• Valid driver’s license
• Ability to travel domestic (primarily) and international (occasionally) locations.
• Must be available to work some weekends.

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