Job Description

McHenry, IL

On-site

Position Overview

Be a part of a nonprofit organization determined to create opportunities for children with developmental disabilities. Over the years, the organization has grown into a leader in building inclusive, equitable communities. Guided by a vision of a world where every person is valued and given equal opportunity, it is committed to supporting dignity, independence, and well-being. With a people-first culture at the heart of everything it does, the organization honors the courage of its founders by ensuring respect, inclusion, and opportunity for all.

As Director of Behavioral Health Services, you will lead the administration and delivery of Behavioral Health programs, ensuring quality, compliance, and client-centered care. Working closely with staff, leadership, and community partners, you will oversee budgets, grants, training, and service provision, including 24/7 programming. This hands-on role blends program management with collaboration across teams to support a trauma-informed, evidence-based approach that promotes dignity, well-being, and inclusion.

Responsibilities

• Oversee Behavioral Health service delivery: schedule/lead meetings, supervise managers and direct service staff
• Ensure implementation and compliance with Trauma-Informed Care
• Conduct timely performance appraisals, corrective counseling, and disciplinary actions
• Maintain licensure and accreditation requirements
• Collaborate with Leadership/Finance on budget development; monitor spending and approve expenditures
• Review billing, productivity, and program reports; address issues to meet goals
• Manage caseloads and productivity levels for Case Managers, Therapists, and Mentors
• Develop/update policies, procedures, SOPs, and training manuals; ensure staff training and compliance
• Train staff on EHR functionality, forms, and documentation
• Update and monitor progress on the Strategic Plan quarterly
• Prepare/submit division and program reports (outcomes, metrics, stats, waitlists) to CEO
• Ensure staffing levels meet program needs
• Address client complaints per policy; notify CEO of client safety or agency risks
• Keep CEO informed of issues affecting agency functioning or public image
• Attend meetings as assigned by CEO
• Track and analyze client/program outcomes to ensure quality services
• Support grant applications for program growth/expansion
• Stay current on mental health treatment trends; advise CEO on emerging issues
• Build/maintain effective relationships with staff, program managers, funders, providers, and referral sources
• Ensure HIPAA compliance, confidentiality, and respectful communication
• Follow Code of Ethics, HR policies, and complete required documentation
• Partner with HR on recruiting, hiring, and onboarding staff
• Complete all other assigned duties to support quality, consistent service delivery
• Maintain regular, reliable, and predictable attendance

Qualifications

• Master’s degree in Human Services (required)
• LCPC or LCSW (required)
• 5+ years in a leadership role with increasing responsibility
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Teams
• Delivers quality, timely work with minimal oversight; effectively manages time, priorities, and resources
• Adjusts to changing needs, conditions, and responsibilities with ease
• Maintains strict discretion regarding financial, client, and agency information
• Generates new ideas and solutions for complex challenges
• Makes informed, timely decisions that balance facts, risks, and goals
• Demonstrates honesty, professionalism, and consistency in all interactions
• Develops and sustains respectful, cooperative relationships with staff, clients, and stakeholders
• Fosters collaboration and shared commitment to achieve organizational goals

Compensation

• Salary: $80,000 - $90,000
• Medical, Dental, Vision, and Life insurance
• Flexible Spending Accounts
• Disability Insurance

Job Tags

Similar Jobs