Job Description

Key Responsibilities

• Own Customer Growth Strategy
• Partner closely with customers to understand their priorities, pain points, and growth opportunities.
• Develop and execute tailored marketing strategies that directly support revenue growth, patient acquisition, and retention goals.
• Customer Journey Design & Optimization
• Assist customers in crafting personalized, end-to-end patient journeys.
• Ensure marketing initiatives maximize conversions and long-term patient retention.
• Continuously refine campaigns to align with evolving healthcare consumer behaviors.
• Quality & Strategic Delivery
• Oversee the digital team to ensure all deliverables are high-quality, timely, and impactful.
• Lead QA processes to guarantee accuracy, compliance, and consistency across campaigns.
• Use data insights to shape strategies and pivot quickly where needed, with 100% focus on measurable growth outcomes.
• Customer Advocacy & Purpose
• Operate with a mission-driven mindset, ensuring every initiative reflects Steer’s purpose of helping healthcare heroes and their organizations thrive.
• Act as a trusted advisor to customers, providing proactive recommendations and strategic support.

Qualifications

• Delivering measurable growth for customers quarter over quarter.
• Ensuring 100% quality assurance across all digital initiatives.
• Establishing Steer Health as a strategic growth partner for healthcare providers.
• Enabling healthcare organizations to better engage, convert, and retain patients.

Why Join Steer Health?

• Purpose-driven mission to support healthcare heroes.
• High-impact role with ownership of customer growth.
• Work in a remote-first, high-growth environment with a team dedicated to innovation and outcomes.

Requirements

• 5+ years of experience in marketing management, digital marketing, or customer growth roles (healthcare experience strongly preferred).
• Previous digital marketing experience is required; agency-side experience is a huge bonus.
• Proven ability to drive measurable growth through multi-channel campaigns and journey design.
• Strong background in marketing analytics, QA, and campaign optimization .
• Excellent communication skills with a track record of building trust with clients .
• Comfortable working in a fast-paced, high-performance startup environment with autonomy.

Benefits

Health, Dental and Vision

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