Job Description

Customer Service Specialist

Sacramento, CA (onsite)

$20-22/hr

Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today!

Key Responsibilities

• Handle 30–50 calls per day in a timely and professional manner.
• Provide inbound telephone coverage and answer general product/service questions.
• Place outbound calls for scheduling, follow-ups, and lead generation.
• Accurately enter and update customer data in the system.
• Research and resolve service requests, warranty issues, and complaints.
• Promote company products/services and qualify leads.
• Maintain compliance with company policies and safety standards.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum 1 year of customer service experience; call center experience preferred.
• Strong communication and interpersonal skills.
• Computer proficiency with accurate data entry abilities.
• Ability to work in a fast-paced, results-driven environment.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!

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