Call Center Representative Job at Russell Tobin, Columbus, OH

aXhPQzI5dnh2ZENITGpqOTA3NlE2bjl2TlE9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Job Title: Customer Support Representative

Location: Columbus, OH

Pay Rate: $19.17/hour

Work Schedule:

Remote Training: 4–5 weeks of fully remote training

In-Office: 5 days per week after training

Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote

Key Responsibilities:

Respond to incoming calls regarding brokerage accounts with accuracy and professionalism

Assist clients with Brokerage Cash Management products and services

Support customers with online account access, website navigation, and mobile app usage

Handle general account inquiries, financial questions, and service-related requests

Maintain high service standards and achieve performance goals in a fast-paced environment

Collaborate with team members and adapt quickly to process or system changes

Qualifications:

College degree or previous contact center experience

Strong communication and customer service skills

Ability to multi-task while maintaining attention to detail

Comfortable working in a dynamic, team-oriented financial service center

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Work at office, Remote work,

Similar Jobs

Shyne Jewelers, Inc.

In-House Shopify Developer Job at Shyne Jewelers, Inc.

 ...Shyne Jewelers is hiring anIn-House Shopify Developerto help redesign, optimize, and elevate our e-commerce website. We already have an active Shopify store now were looking for someone who cantake ownership of the site, upgrade the theme, and build a premium shopping... 

Ford's LLC

Executive Coordinator Job at Ford's LLC

Are you looking for an inspiring challenge that will push you to improve in all aspects of life? Then we have a job for you! Fords curates homes for the most discerning clientele with custom luxury properties. Whether they are building in a prestigious world-class destination...

RMD Group

Food and Beverage Manager Job at RMD Group

 ...systems Knowledge of guest experience, and interdepartmental relations new hires training and continuing education of current staff on food,wineand cocktail specifications Must be able to work holidays, nights, and weekends Work Environment The noise level... 

HydroJug

Event Coordinator Job at HydroJug

 ...Job Title: Event Coordinator Location: Ogden, UT (On-Site) Company: Hydrojug About the Role We are looking for an experienced and highly organized Event Coordinator to plan, manage, and execute events ranging from birthdays to pop-ups and brand activations... 

Ave Maria University

Assistant or Associate Professor of Chemistry Job at Ave Maria University

 ...The Department of Chemistry, Engineering and Physics at Ave Maria University invites applications for a full-time Assistant or Associate...  ...expected to teach upper-division courses in courses in General, Organic Chemistry and/or Biochemistry courses. Successful candidates...